Delivery

Free standard delivery on orders over $150

We ship all orders within 24 to 48 working hours of purchase.

You will automatically receive the tracking number for your parcel on the e-mail address or telephone number associated with your order, so that you can follow its delivery in real time. The tracking number is sent as soon as your order has been dispatched.

We guarantee fast, secure delivery within 5 to 7 working days. (the deadline may be delayed due to unforeseen circumstances.)

If your order does not arrive within the above timeframe, please contact us directly at the following address: contact@ellabrooksclo.com

 

Please check your spam or junk mail folders, as our order confirmation emails can sometimes end up there. We assure you that we are working hard to minimize such incidents and provide you with the best possible experience.